Frequently Asked Questions (FAQ)
Explore answers to commonly asked questions about our products, services, and policies.
General Questions
What does H2T Windows and Doors Solution specialize in?
H2T Windows and Doors Solution specializes in high-quality doors and windows for residential and commercial properties. We offer a range of products including stacker doors, bifold doors, sliding doors, and various window types.
Where is H2T Windows and Doors Solution located?
Our office is located at 2 Berkshire Road, Sunshine North, Melbourne, VIC, Australia, Victoria.
What are your business hours?
We are open Monday to Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 1:00 PM. We are closed on Sundays.
Do you offer installation services?
Yes, we provide professional installation services for all our doors and windows. Our team ensures a perfect fit and finish for every project.
Product Questions
What materials are your doors and windows made from?
Our doors and windows are crafted from high-quality materials such as aluminum, laminate glass, and double glazing for enhanced durability and energy efficiency.
Can I customize the color and size of doors and windows?
Yes, we offer customization options for color and size to suit your specific project requirements. Contact us for more details.
Do you offer security features for doors and windows?
Absolutely, we provide security doors and windows with options like vision guard mesh and perforated mesh to enhance safety without compromising aesthetics.
Service Questions
How do I request a quote?
You can request a quote by filling out our online quote request form on our website. Alternatively, you can contact us directly by phone or email.
What is your process for door/window installation?
Our installation process begins with a consultation to understand your needs, followed by precise measurements and expert installation by our qualified team.
Do you offer maintenance services for doors and windows?
Yes, we offer maintenance services to ensure your doors and windows remain in optimal condition. This includes inspections, repairs, and sealing to prevent drafts.
Ordering and Delivery
How can I place an order?
You can place an order by contacting our sales team directly via phone or email. We will guide you through the ordering process.
What are your delivery options?
We offer delivery and installation services within our service area. Additional charges may apply depending on the location and size of the order.
Policies
What is your return policy?
We have a flexible return policy for standard products. Custom orders may have different terms. Please refer to our Terms of Service for more details.
How do I contact customer support?
For customer support inquiries, you can reach us via email at or by calling .
Still Have Questions?
If you have any other questions not covered here, please feel free to contact us. We’re here to help!